Privacy Policy

Who We Are

Caprice Digital operates the authorised website for Caprice Digital (www.caprice.digital). Caprice Digital (“we”, “us” or “our”) is committed to protecting and respecting the personal data that we hold.

This privacy statement explains why and how we collect and use personal data and sets out the rights individuals have in relation to their information.

It applies to personal data provided directly by individuals, or by others acting on their behalf. We may use the information provided for the purposes described in this statement or as made clear at the point of collection.

Caprice Digital is located at 128 City Road, London, EC1V 2NX.
Our official website, www.caprice.digital, is managed and run by Caprice Digital.

Personal Data

Under the UK GDPR and the Data Protection Act 2018, personal data means information relating to an identified or identifiable natural person. This could include a name, identification number, location data, an online identifier or one or more factors specific to an individual’s identity.

We believe in transparency and are clear about why and how we process personal data.

The way we collect, use, share and retain data depends on the purpose, and these details are explained in the relevant sections below.

We may receive data directly from an individual, via a third party acting on their behalf, or from publicly available sources such as Companies House. Where we receive data from a third party, we expect them to inform the individual and we also notify the individual at the first communication.

The Data Controller

Caprice Digital is the data controller as defined by UK data protection laws and regulations. We are responsible for how personal data is collected, stored and used.

Lawful Processing

We only process personal data where at least one of the lawful bases in Article 6 of the GDPR applies. These include:

• Consent – you have given us clear consent for a specific purpose

• Legal obligation – processing is required for us to comply with the law

• Legitimate interests – processing is necessary for our legitimate interests, or those of a third party, unless overridden by your rights

Your Rights

You have a number of rights under the UK GDPR, including:

• the right of access

• the right to rectification

• the right to erasure (right to be forgotten)

• the right to restriction of processing

• the right to be informed

• the right to data portability

• the right to object

• the right not to be subject to decisions based solely on automated processing

You can request a copy of the information we hold about you or ask us to correct inaccuracies.

To exercise your rights, please write to:

Head of Data Privacy
Caprice Digital
128 City Road,
London, EC1V 2NX

Data That We Hold

Contacts

We may hold personal data relating to potential and existing customers, suppliers, or employees in our Customer Relationship Management (CRM) database.

This information is used to:

• update customers on services

• promote and develop our offerings

• share technical updates

• host and run events

• gather feedback

• manage relationships and administration

Data held may include names, email addresses, physical addresses and interaction history.

Where data is collected automatically, it may also include technical information such as IP addresses, login information, browser type and version, operating system, platform, page response times, interaction data, and other website analytics.

Our website uses cookies to improve your experience and our services. For more information, please see our Cookie Policy.

Sharing Personal Data

We may share your data with trusted third parties where legally permitted and necessary. This includes:

• IT and cloud service providers

• Auditors and professional advisers

• Law enforcement or regulatory agencies where required by law
  
  

Any third parties we work with are subject to contractual safeguards and compliance checks.

Third Party Websites

Our website may contain links to external websites. These sites have their own privacy policies and we do not accept responsibility for them. Please review their policies before providing personal data.

Locations of Processing

Your data is processed in the UK and may be stored in secure cloud servers within the EU. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

Security of Your Information

We maintain technical, administrative and physical safeguards to protect personal data. Access is restricted to authorised employees who require it to perform their role, and all staff are trained on data confidentiality and privacy.

How Long We Keep Your Data

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

Data not in active use may be archived securely with restricted access.

For more details on our retention policy, please email us here.

Changes to This Privacy Policy

This privacy policy was last updated on 13/10/2025.
Caprice Digital reserves the right to amend it from time to time. Any updates will be posted on our website, and your continued use of the site will be taken as acceptance of the changes.

Complaints

For further information on your rights and how to raise a concern, please visit the Information Commissioner’s Office (ICO) website.

ICO Contact details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Data Controller Contact

If you have any questions about this privacy statement or how we process personal data, please contact:

Head of Data Privacy
Caprice Digital
128 City Road,
London, EC1V 2NX
Email us here